Shipping & Delivery

Shipping & Delivery
We want your order to arrive quickly, securely, and transparently. Below you will find all important information regarding shipping duration and returns.

Shipping Area
Germany

Delivery Time
6–10 business days

Shipping Costs
Free standard shipping within Germany

Shipping Origin
Shipping is from our international logistics centers (e.g., Europe and Asia). Once your order has shipped, you will receive an email with tracking information. Please note: The tracking link may become active 24–48 hours after handover to the shipping service provider. In rare cases, slight delays may occur due to customs clearance or holidays.

Delivery & Partial Deliveries
Delivery will be made to the address you provided. For orders with multiple items, partial deliveries may occur.

Address Correction
If you have provided an incorrect address, please contact us within 12 hours of placing the order. As long as the shipment has not yet occurred, we can correct your details.

Shipping Damage & Loss
Please check the shipment upon receipt. In case of externally visible damage, please report it within 7 days of delivery to support@aveloro.de – we will arrange for replacement or refund.

Returns
Returns are always sent to our German address so that you do not incur any international return costs:
Aveloro / Sylvia Becker
Bischofsheimer Weg 101A
63075 Offenbach am Main, Germany

Contact
Questions about shipping? We're happy to help:
support@aveloro.de